Business Class Websites

Posted by Pei,

Are the phones in your office keeping your staff away from doing the things that need to be done? As a business grows, so does the need to screen phone calls. Short of hiring another staff member to take and direct calls, or to take messages, you might consider hiring a virtual phone receptionist service. For a fee much lower than hiring new staff, such a service will answer your calls from off premises and provide a live receptionist who may even be working from her own home. Computer switching systems will make it seem to the caller that they have reached your place of business. Your callers are then directed to a voicemail box or a message is taken

Posted by Eliana,One of the very confusing things about doing business online is the establishment of an ecommerce merchant account. There are many, many websites that say you can get such an account from them. But what they don’t say right up front is that they are not the providers of such an account. They are merely acting as an agent for a bank, which is the real holder of the merchant bank account.

Then what is the purpose of these internet businesses? Basically, they provide a service as an intermediary between the merchant bank and the business. They are a credit card processing service, or gateway. They earn their fees by taking care of getting the card authorized by the customer’s bank, and by getting the money transferred from this bank to your merchant bank.

Posted by Mohammed,

A Virtual Phone Receptionist allows time and freedom for valuable field work away from the office or workplace and you don’t have to provide office space or equipment. Your receptionist works from home and answers calls as if they were part of you business.

No one wants to be chained to an office chair; especially not if there are important meetings to attend or field calls to make. A small business will lag behind competition or will not be able to grow unless these meeting and calls are successful. Virtual Phone Receptionist services allow for such field work, especially since a business owner can rest assured that all calls will be archived for at least 18 months. It is also comforting to know that if emergencies arise, the business will not simply grind to a halt.